Still waiting....No response from Swagbucks

Well, I've not yet heard back from Swagbucks about why they deactivated my account. The more time I spend thinking about it, the madder I get. One would expect to at least be given a warning before such an extreme measure was taken as deactivating an account. Or at the very least a valid explanation of why the account was deactivated. I've never received any sort of warning that I've been doing something wrong.  All I got when I tried to sign on was a generic
"Your account has been deactivated!
There are several reason why you may be prevented from accessing your account:
  1. You are operating more than one user account.
  2. You are operating more than one account per household
  3. You are using your account in violation of our terms of use."

The only thing that I've done differently was to cash out some swagbucks for $20 in paypal giftcards, last week. Has anyone else had issues with Swagbucks once they tried to cashout to get the giftcards or prizes that they've earned?

I had over 4000+ swagbucks saved.....that equals about $50 (in amazon giftcards). That's alot of money to lose! I'm disabled and unable to work. So alot of my time is spent on the computer surfing the internet. So it was such a blessing to be able to earn swagbucks while doing it. I hope to hear from them soon. That $50 was going towards Christmas gifts for my family.

I'll make sure to let you know when or if I hear from them and what ends up happening. Hopefully their customer service team will pull through and be willing and able to explain and help me fix this so I can get my account back.
-Lisa

Swagbucks Screwed Me!! Deactivated my account

I have been a very big fan of Swagbucks.com for several months. It's easy to use and allows you to "win" points for normal internet searches. I have been using Swagbucks for about 6 months. I've allowed my points to add up and hadn't gotten any prizes. When the paypal $5 giftcard went on sale for Black Friday I finally decide to cash in and ordered 4 of them. I was so excited to be able to earn these giftcards by doing web searches, daily polls, surveys, etc. So now I have about 4000 points left on my account. When I tried to sign on today I got the message saying I was deactivated!! There was no explanation at all! I've emailed them but haven't yet received a response.



I'm so angry, I would have appreciated some explanation or a warning-or at least a valid explanation! I recommend swagbucks to everyone I know as well as posting on my facebook account. I'm not trying to cheat or using Swagbucks incorrectly. The only thing I've done differently is get the paypal giftcards. 


Has this happened to anyone else? What did you do about it?