Still waiting....No response from Swagbucks

Well, I've not yet heard back from Swagbucks about why they deactivated my account. The more time I spend thinking about it, the madder I get. One would expect to at least be given a warning before such an extreme measure was taken as deactivating an account. Or at the very least a valid explanation of why the account was deactivated. I've never received any sort of warning that I've been doing something wrong.  All I got when I tried to sign on was a generic
"Your account has been deactivated!
There are several reason why you may be prevented from accessing your account:
  1. You are operating more than one user account.
  2. You are operating more than one account per household
  3. You are using your account in violation of our terms of use."

The only thing that I've done differently was to cash out some swagbucks for $20 in paypal giftcards, last week. Has anyone else had issues with Swagbucks once they tried to cashout to get the giftcards or prizes that they've earned?

I had over 4000+ swagbucks saved.....that equals about $50 (in amazon giftcards). That's alot of money to lose! I'm disabled and unable to work. So alot of my time is spent on the computer surfing the internet. So it was such a blessing to be able to earn swagbucks while doing it. I hope to hear from them soon. That $50 was going towards Christmas gifts for my family.

I'll make sure to let you know when or if I hear from them and what ends up happening. Hopefully their customer service team will pull through and be willing and able to explain and help me fix this so I can get my account back.
-Lisa